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Retail Sales Associates
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Writing
Level 1
Watch this video on YouTube
Retail Sales Associates
write invitation notes and thank you cards to customers
write reminder notes to themselves and to co-workers about tasks to be done
write delivery information clearly on packages which are to be picked up by a courier
Level 2
Watch this video on YouTube
Retail Sales Associates
write in supplier and service information books to keep them up-to-date
write letters to customers to answer questions about products
Level 3
Watch this video on YouTube
Retail Sales Associates
write reports about shoplifting – this writing must be detailed and correct because the reports may be used in court
write articles for company newsletters or material for product presentations, for example fashion shows, car shows and home shows
write reports to head office or to supervisors about the success of current promotions and giving ideas for future promotions