Program by Deaf Litercy Initiative
A-  A  A+  A++

Working with Others

RSA – Working with Others 1

Retail sales associates are part of a team including

  • owners/head office managers
  • supervisors
  • other sales associates
  • suppliers and delivery
  • maintenance staff

They go to regular meetings with other members of the team to

  • solve problems
  • deal with health and safety
  • discuss employee benefits
  • talk about ways to prevent theft

Retail sales associates generally work alone, but also work with other staff.

They sometimes give guidance and train new employees.

They communicate often with managers or with associates who work a different shift.

RSA – Working with Others 2

Retail Sales Associates

  • take part in formal discussions about work process or how to improve products
  • have the chance to make suggestions on improving work processes
  • track the work performance of others
  • tell or show other workers how tasks are done
  • train new employees
  • give tasks to other workers