Program by Deaf Litercy Initiative
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Computer Use

RSA – Computer Use Level 1

  • receive email from other stores and from head office
  • use computer equipment
    Example

    • cash registers and scanners
  • use laser radio terminals (LRTs) to
    • make labels
    • control inventory
    • determine which stores have specific products

RSA – Computer Use Level 2

  • write letters or price quotes to customers
  • look up customer names, addresses and product information

RSA – Computer Use Skills Summary

Retail Sales Associates must be able to use

  • word processing software
  • database use
  • communications software
  • other