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Essential Skills Profile
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Essential Skills Profile
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Retail Sales Associates
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Computer Use
Level 1
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receive email from other stores and from head office
use computer equipment
Example
cash registers and scanners
use laser radio terminals (LRTs) to
make labels
control inventory
determine which stores have specific products
Level 2
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write letters or price quotes to customers
look up customer names, addresses and product information
Computer Use Skills Summary
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Retail Sales Associates must be able to use
word processing software
database use
communications software
other