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Retail Sales Associates
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Reading
Level 1
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Retail Sales Associates
read product labels for information on how to take care of them, for example how to take care of wood floors, your car, your computer
read product labels about how to use them, for example hair dye, cough medicine or cleaning supplies
read email messages from workers in other stores to see if what you need is available at their store
read comment cards filled in by customers
read notes from supervisors or from co-workers from an earlier shift that give updates or reminders of tasks to be done
Level 2
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Retail Sales Associates
read company guidelines that tell how to stock and add to supplies
read information sheets about upcoming sales
read memos and guidelines about health and safety
read reports on injuries or accidents in the store
read newsletters and fashion magazines about products
Level 3
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Retail Sales Associates
read notices and benefit forms from head office
read product warranties
read cashier manuals to learn how to use the cash register