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Home / Essential Skills Profile / Administrative Clerks

Administrative Clerks

NOC: 1441

Introduction

This profile is based on interviews with those working in the field across Canada and confirmed through speaking with industry experts across the country.

What do Administrative Clerks do?

Administrative clerks

  • collect, confirm, record and process forms and documents
  • applications
  • licenses
  • permits
  • contracts
  • registrations
  • purchase orders
Where do Administrative Clerks work?

They are employed throughout the private and public sectors.

What are the physical demands of the job?

Administrative clerks

  • sit a lot
  • move around the office

Administrative clerks may be required to

  • bend
  • stoop
  • crouch
  • kneelExample
    • when handling files
What are the personality characteristics of Administrative Clerks?

Administrative clerks must

  • have good people skills
  • have good communication skills
  • have good judgment
  • be prompt
  • be attentive
  • be calm
  • be tolerant
  • be flexible
  • be patient
  • be pleasant
  • be well organized
What are the most important Essential Skills for Administrative Clerks?

  • Document Use
  • Communication
  • Thinking Skills – Job task planning and organizing
What are the future trends affecting Essential Skills?

Changes which may affect the Essential Skills used by these workers in the future include increased

  • use of computers for inventory control, ordering and bookkeeping
  • use of computer created spreadsheets for record keeping
  • demand for documenting processes