Reading

Administrative Clerks

• read instructions from the government on how to fill out formsExample
  • read text on forms that confirm being accepted into university
• read and explain detailed government forms to clients
  • read memos and newsletters
  • changes in process
  • new employees
  • events
• read letters from clients and government departments

Administrative Clerks

• read manuals about process and policy
• read journals, magazines, books or any other reference material that deals with their job