Retail Sales Associates

This profile is based on interviews with people working in the field across Canada and confirmed through consultation with industry experts across the country.

Retail salespersons and sales clerks sell or rent a range of goods and services.

They work in stores and other retail businesses and in wholesale businesses that sell on a retail basis to the general public.

Communication

The internet may become a common way to find product information for customers. Retail sales associates will need better computer skills in the future.