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Essential Skills Profile
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Professional Occupations in Business Services to Management
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Writing
Level 1
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Business Professionals
write short comments on project tracking and specification forms
write email to project team members, subcontractors and clients to
remind them of delivery dates
provide direction
ask for information
respond to questions
Level 2
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Business Professionals
write minutes of project team, individual interview and focus group meetings that include
discussion summaries
decisions made
items that need follow-up
a common understanding of what was said
write short papers for co-workers when they return from training courses and conferences that
summarize course and conference contents
identify topics which relate to clients’ organizations and current projects
Level 3
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Business Professionals
prepare standards, regulatory codes, procedures and guidelines to help client organizations with
operations control and quality
performance and environmental management
rules clients’ and employees have to follow
steps to take to accomplish job tasks
Level 4
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Business Professionals
write lengthy proposals for projects which
address clients’ key needs and present complex ideas clearly
gather and select technical descriptions from many sources and rewrite them in clear language
write project reports which
describe project backgrounds, objectives and methodologies, discuss findings and offer conclusions and recommendations
explain other reports clearly