Program by Deaf Litercy Initiative
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Thinking Skills

Level 2

Business Professionals

  • deal with project deadlines
  • deal with equipment not working properly
  • reschedule meeting times so team members can attend

Level 3

Business Professionals

  • read draft reports
    • decided if the draft report meets quality standards for content or writing style
    • send detailed comments and suggestions to writers
    • determine deadlines for second draft
    • review to make sure all corrections are made
    • ask for further changes
    • accept or reject report

Level 2

Business Professionals

  • select tasks to give to those they supervise and to subcontractors on their project teams, they
    • consider their knowledge, skills, strengths, weaknesses, work experience, interests and when they are available
  • choose type of graphs to show findings from project data analyses, they
    • consider the strengths and limits of each graph type for showing
      • particular types of data
      • messages they want to stress
      • level of knowledge of their audiences

Level 3

Business Professionals

  • review requests for proposals
  • identify project tasks and needs
  • bid only on projects they have the skills and resources to handle
  • consider what needs to be in place to run a campaign or make organizational changes by looking at the
    • cost of different options
    • possibility of different options working
    • replacement of workers during training

Level 3

Business Professionals

  • evaluate focus groups and training sessions
    • ask for feedback
    • determine how to assess the feedback
    • distribute evaluation forms
  • evaluate standards, regulatory codes, procedures and documents to see how complete and clearly they are written to help organizations in
    • operations
    • quality
    • performance
    • environmental management
  • make sure important key information is presented and that the message is clear
  • evaluate how well those they supervise and the subcontractors did on their projects by
    • determining if they were successful in doing project tasks, sticking to plans, schedules and timelines
    • making suggestions based on findings, for future projects or further training

Level 4

Business Professionals

  • evaluate how effective ad messages, product packaging and other marketing tools were in reaching their audience
  • evaluate ability of organization to do what it is suppose to do (mandates)
    • determine what may affect outcomes such as
      • employees’ skills and performance
      • knowledge transfer
      • management frameworks
      • logic models
      • reporting relationships
      • work flows
      • organizational objectives and benchmarks
    • collect and analyze quantitative and qualitative data on those things that affect outcomes
    • write reports, in which they describe how they evaluated outcomes
    • discuss findings
    • offer conclusions and recommend changes to clients’ business methods, policies, processes, procedures, systems and programs

Own Job Planning and Organizing

Business Professionals are busy with many demands on their time. Their work is

  • team focused so they must make their own tasks and schedules work with others
  • focused on many projects at one time
  • affected by delays in getting contracts signed or receiving essential project information,
  • affected by pressures from project managers and clients
  • affected by equipment breakdowns
  • affected by other emergencies

Job Planning and Organizing for Others

Professionals in business services to management

  • organize, plan, schedule and track the activities of project teams
  • give input to the long-term and strategic planning of public and private sector organizations
  • give tasks to those they supervise, subcontractors and clerical staff

Business Professionals must remember

  • security codes to access computers and networks
  • names, specialization areas, interests and concerns of the many consultants, subcontractors and clients to
    • save time
    • facilitate communication
    • develop positive relationships
    • build trust

Level 2

Business Professionals

  • find information about past consulting projects by searching reports, files and archives

Level 3

Business Professionals

  • find information about potential clients, subcontractors and competitors by searching their websites, visiting their sites and interviewing colleagues who know them

Level 4

Business Professionals

  • find information to address client needs and project outcomes by doing literature searches
  • analyze, put information together and use information to assess business environments and develop new strategies